KLAS Ranks DR Systems PACS Category Leader
KLAS is a prominent research and consulting firm that specializes in monitoring and reporting the performance of healthcare information technology vendors, including picture archiving and communication systems (PACS) companies.
The KLAS evaluation for its new mid-year ratings is drawn from PACS users' answers to several dozen questions covering areas such as implementation, services, and upgrades.
Of surveyed healthcare facilities, 100% said they would again by a PACS from DR Systems, and 100% also said they would recommend DR Systems to a friend or peer.
DR Systems scored at or near the top in virtually all categories. Respondents rated the company especially highly for "implementation within budget."
"Our category leadership is further proof that DR Systems delivers on its promise to provide the lowest overall cost of ownership in the industry," said Rick Porritt, the company's president and CEO. "We lead the RIS/PACS industry because we are an experienced, independent, uniquely stable company, and because we focus exclusively on PACS and RIS solutions that make our customers successful, both financially and in terms of delivering better patient care."
The KLAS Top 20 Mid-Year Report (summarized at www.healthcomputing.com) reports scores from the past 13 months of health provider ratings. According to KLAS, "This recognition signifies leadership in working with customers to resolve issues and match expectations to reality."
DR Systems has more than 250 unique installations, ranging from small imaging centers to medical centers with more than 800 beds. Despite competing against some of the biggest companies in healthcare IT, DR Systems maintains an exceptional high customer retention rate. This retention rate is especially noteworthy in a marketplace where, according to comments at the 2006 PACS Annual Conference in San Antonio, about one-third of facilities are considering replacement of their existing PACS system with one from another vendor.
"Along with other DR customers, we appreciate the company's reliable products and support that keeps software new and up-to-date year after year," said Bill Kazee, Radiology Systems Engineer and PACS Administrator at Halifax Medical Center. "Moreover, by listening to the needs of their (old and new) customers, DR has continually updated their base software to meet the demands of the changing clinical workplace, ultimately leading to a system that makes workflow more efficient and information availability more effective. DR is the leader because they deliver on their promises."
Among other keys to DR Systems' industry leadership, said CEO Rick Porritt, is an ongoing partnership with customers. “Drawing on our more than 12 years in the business, we enable sites to move quickly to a film-free PACS or a full RIS/PACS,” he said. “Facilities are able to quickly realize the productivity and cost-savings of our unified information systems. They can almost immediately take advantage of advanced features such as voice clips, integration of digital mammography, and worldwide Internet access to images and reports. That in turn helps them expand their base of referring physicians, which is an important business advantage.“
About DR Systems
DR Systems, Inc. is the leading independent provider of scalable medical imaging and information systems for diagnostic imaging centers and hospitals. For more than 12 years, the company has helped over 250 hospitals and imaging centers improve the management of patient information, eliminate film costs, and increase workflow speed, all while providing better clinical quality and patient care. The company’s systems integrate numerous tools to improve financial performance and productivity, including: client-server and Web-based image, report and audio clip distribution; patented, automated hanging protocols for radiologists; and the report format preferences of individual referring physicians. For more information, call 800-794-5955 or visit www.dominator.com.
Contact: Liz Dowling, (760) 942-2544
Dowling & Dennis Public Relations
E-mail: LizDowling@aol.com
Douglas Dill at DR Systems
(858) 200-8716
DDill@dominator.com


